![]() ![]() According to the manager they have had these types of complaints in the past and can not do anything about it. We were able to get our tickets refunded, because we were too appalled to watch the movie still. Overall the theater was fine but the people who go there are not. The Bijou Cinema itself is not a bad theater, but it seems that 9 out of 10 employees have developed a new speed: slower than a snail. The first issue was that apparently the manager felt that only one employee was required at the register, which is where you handle everything at once (purchase tickets, choose seats, order snacks, get snacks) Note: this is terribly inefficient when you have 8 people in line. After 10 minutes with no line movement, several patrons noticed that the assistant manager stood watching from about 10 feet away, while not feeling that customers were important enough to open another register. Also, when the assistant manager could not get in to the drawer for prepaid tickets, she had to call the big manager which took her own sweet time coming down the stairs to resolve the situation by handing the assistant manager a key to access the drawer. ![]() I was absolutely sure that someone there was being pranked, but nope.this was irritatingly normal. Its sad that this is the only theater that shows art house films in San Antonio.The Bijou is located inside Wonderland of the Americas mall. A sign posted Monday at the Santikos Bijou Cinema Bistro, the long-running arthouse theater inside Wonderland of the Americas mall, has announced its closure, news site MySA reports. The Current was unable to reach Santikos Entertainment for comment. However, the Bijou no longer appears on the San Antonio-based theater operator's website, which lists 10 other area holdings. Santikos has operated the theater since 2003, devoting some of its screens to foreign and art films while bolstering sales with food and alcohol. It took over after longtime operator Regal Cinemas shuttered the location, which it also operated as an arthouse property. The Bijou's reported closure follows a buying spree by Santikos, which absorbed and reopened two of the Austin-based Alamo Drafthouse chain's local outlets. Those theaters now operate as Santikos Westlakes, which began showing movies again last month, and Santikos New Branfuels, which resumed last summer. The latest turn for the Bijou also comes after an announcement late last year from the city of Balcones Heights that it was spending $5.4 million on a 46% ownership stake in the mall. Get our top picks for the best events in San Antonio every Thursday morning. ![]()
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